★★★★★ When we moved to Jonesborough in May we got all three of our animals established at Veterinary Medical Center . In the early morning of Feb 7 , our dog became very sick , not knowing of an emergency clinic in Johnson City , I put her in the car and drove her to VMC without calling ahead . When we got there at 7:45 a.m. I went into the office and told the receptionist I had a very sick dog . Without any hesitation the staff got us into a room and told us as soon as Dr. Still got in she would be with us . Dr. Still arrived got our dog diagnosed and all the proper medicines she needed . Thankful it was just Hemorrhagic Gastroenteritis . Our animals have seen all 3 doctors at this office , all are wonderful and caring when it comes to their patients .Elizabeth S. ★★★★★ I couldn't ask for any better care for our fur baby when we had a emergency. They even stayed past their closing time to care for him. The employees from front desk to the Dr. was very kind and caring. The office is super clean! Very impressed!Lisa L. ★★★★★ Dr. Dana Still takes care of my Neville, Nala, and Stella. She is always so friendly and punctual. You can tell by her energy that she really loves working with animals.Celena B. ★★★★★ Shelly is awesome! She treated our Trump like his was her own .She is very detailed and smart! She treated me and Doug great she explained all that we was goin to follow through with to give Trump a better healthy life ! Thank you for goin the extra mile and caring it goes far ! God Bless!Whitney R. ★★★★★ I want to say thank you to the staff at Veterinary Med Center. Everyone was professional and courteous. The doctor and the tech were thorough and easy to understand. My pet was having an emergency, but everything worked out well. I am very thankful for their help! I highly recommend this office.Constance S. ★★★★★ Very caring staff--from the intake staff to the vets..especially Dr. Brouiette & Dr Still.Michael J. ★★★★★ Everything about this clinic is professional. From the front desk to the vets, this is a place you can be sure your pets are treated with compassion and skill. Highly recommend!Robin M. ★★★★★ My daughter's old dog had to have dental surgery. The surgery went well and he is recuperating quickly! Could not have asked for a better experience!Steve K. ★★★★★ Highly recommend Dr. Still & Shelly. Two of the best vets around.Amber ★★★★★ Took both my dogs for an initial visit then one of them back again for a sick visit. These people are so nice! The dogs loved the. They are so friendly, helpful and very caring. Front desk girls were super nice as well as the doctor. I will be going back. 100 in my book!Aleshia C. ★★★★★ This morning my cat Keira couldn't use the litter box!! Urgent care required right?? My thoughts exactly, so the Vet in Greeneville who I've seen once before says Tuesday..what it's Friday!!! My cat could die by then. Sorry you just lost my business!! Lucky me I find Veterinary Medical Center!!! Woohoo come at 11:00.....They were so friendly and helpful. I would like to thank Dr Still for letting us yapping away and to Abbie and Casey!!!!! You are now our new Vet😺😺THANK YOU!!!!!This was the best veterinary experience!! If your pet needs a Dr appointment this is the only place you need to go!!!!joyce F. ★★★★★ BEST individualized customer service from all staff, BEST medical care from doctors you can trust, and BEST vet care in Johnson City!Rich O. ★★★★★ I decided it was best for my 15-year-old kitty to be euthanized because he had numerous health issues, kept losing weight and was miserable. His doctor tried so hard to get him well, so many times, and loved him. I was allowed all the time I needed to be with him before the procedure, as well as afterwards. I chose to stay with him during the procedure. His doctor was so kind to him and me. The clinic let me pick the urn I wanted for his ashes. I chose a beautiful cedar box. They handled everything and all of the staff members signed a sympathy card, adding things they liked about Poody and that they would miss him.If I decide to adopt another fur baby, I'll return here.EDIT:I adopted a cat. As always, the staff is great.Julie B ★★★★★ The Veterinary Medical Center is the most wonderful place to take your pets. The staff is absolutely wonderful with me and my animals. The three receptionists up front are wonderful people and they all instantly have a smile on their face when you enter the building. I will never trust another Vet the way I trust them.Gary V. ★★★★★ Everyone here is so nice and caring. They got my bunny feeling like herself again in no time!Aniyah C. ★★★★★ Such a fantastic clinic! Every single employee genuinely cares about your pet and are always willing to help you in any way. We’ve been bringing our pets here over 20 years and wouldn’t think of going anywhere else!Tracy B. ★★★★★ Great place with caring VetsJoseph B. ★★★★★ Great and friendly care from everyone from the front desk, the vet techs, and the veterinarians. This clinic is also really quick to get pets in for appointments. That is very important to me, since most vet visits result from unplanned/unexpected health issues, illness, emergencies, etc.T D. ★★★★★ Went with a friend for moral support. They worked her in when her regular vet could not. Very kind staff!Tara S. ★★★★★ Took my baby here when she had an ear infection. They were wonderful and got her better in no time.Jenni J. ★★★★★ Great people 👍👍👍emory B. ★★★★★ I was there for the worst reason to put my 20 year old Yorkie to sleep. They were very caring on his last day.John M. ★★★★★ Took excellent care of our Fancy Bearded Dragon, who needed diagnosis and treatment of a tissue infection in its leg. Dr. B. even called us personally to follow up on her recovery.Erica J. ★★★★★ They are wonderfulKurt Lipsius D. ★★★★★ Absolutely 💯 love Dr. B! And they always take care of fur babies!Tracey G. ★★★★★ Had an emergency, and was a new patient, and they said to bring her in. Then 15 mins after calling she was there, we go back, and was evaluated immediately. They are nice, caring, informative, and understanding.F3 B. ★★★★★ Very great people awsome doctors couldn't ask for anything lessJesse S. ★★★★★ We have been with Veterinary Medical Center for over 15 years and the staff and the vet doctors have been great to us and our pets. We would not go anywhere else.Jody W. ★★★★★ Awesome caring staff and doctor despite our devastating outcome for our cat.... definitely recommend this placeAnon G. ★★★★★ Super friendly staff, and always help my fur babies!!Sarah P. ★★★★★ My 5 year old doggy Nina needed the cranial cruciate stifle surgery, and I was able to have it done here locally, which I believe was very important to us both in several ways, helping to assure great outcome. Now Nina and I are out in the forest everyday together again. Though I need a lot of fixin. Spend the warm months canoe camping with her now. So Im real pleased about her, as she is stronger than ever, and very happy and sweet.Dan H. ★★★★★ Helped me say goodbye to my fur baby in a very compassionate way.Kim W. ★★★★★ Great placePenny L. ★★★★★ The vetinarian is nice and shows concern for pets. She listens closely to your questions and gives answers promptly.The technicians and office staff are consistent in helping and making sure you're waited on in a timely manner. They aim to please!Linda Lou R. ★★★★★ We have been taking our dog, Buddy, to see Dr. Brouillette for 5+ years. I really can't imagine that there is anyone who would have been as professional, yet caring, in taking care of Buddy's needs as Dr. Brouillette (I call her Dr. Shelley; it's easier). The staff there has always been great, and Buddy likes them all! As long as Buddy is alive, he'll always go back to see the good folks at Veterinary Medical Center!Mike B. ★★★★★ Best Halloween Pumpkin Display in Johnson City. Vote Number One in Originality of Design of ‘carving and painting’ of each pumpkin…Vote Number One in Uniqueness….The Best in the TRI-Cities ! Tastefully and Well Done !They are all my favorites, but if I have to vote for one, my vote goes to………………..I’m still thinking…….thinking………..deciding……..thinking………deciding…..my vote will be soon….will let you know soon…..My Vote goes to::::::’A drum roll’ …The Dark Pumpkin on the second row Painted with a Cat or Dog Skeleton with the Green Bow tie!!!!!!!! Most SPOOKTACULARJohn E. ★★★★★ The vets here are so kind. They have been nothing but helpful with my dog. I only bring him here!Suzanne R. ★★★★★ Excellent service. Made our pup feel safe and secureF3 K. ★★★★★ Saved my Charlie's life he is well and happyIsaac B. ★★★★★ Very helpful i need to get my 9 year old pug a dental cleaning and I decided to get this office to do itmaxie G. ★★★★★ We've been taking our dog Juniper here since she came home from the breeder. We've had nothing but good experiences. Junie sees Dr. Still and she's great with her even tho Junie can be a little shy. Dr. Still did Junie's spay and it healed perfectly can't even see the scar. She also got her on a prescription food for allergies and it's done wonders for her tummy. Def recommend 👍👌Billi D. ★★★★★ We LOVE Veterinary Medical Center! We’ve been seeing Dr. Alexander since I adopted my dog two and a half years ago. Nothing but good experiences, kind and caring staff and great atmosphere. Our boy is on the anxious side and she and the other staff have been very understanding and patient when it comes to trimming his nails, his vaccines, blood draws, etc. We trust them completely with our pets. The first time meeting Dr. Alexander, she treated Grady like he was her own. She’s an exceptionally talented veterinarian!Erica L. ★★★★★ The best all around. The staff is so friendly and caring towards you and your pet. They took pet in and took care of the situation. Unlike the rest around they actually care. Thank you. My furry friends thank you as well. Update. Brought my new puppy in and they are just great loving people took care of him like it was their own pet. I couldn't ask for a better veterinarian.CHENZY19R6 M. ★★★★★ They are very professional and treat my furbys goodLisa C. ★★★★★ Love love love the staff and veterinary support ❤️Virginia B. ★★★★★ We have now been coming here for years. Our dog has had everything from allergy shots to major surgery here. We have been very happy with the treatment our dog receives and I trust all three veterinarians with the care and treatment of our dog "Emma boo" the Maltipoo.Keith G. ★★★★★ Every staff member I've spoken with has been very friendly and accommodating. The clinic is always spotless. Most importantly, they truly care about the well-being of my geriatric kitty. Thank you all so much!Julie B. ★★★★★ Very kind to my dogs. Gave them care and personal attention.John C. ★★★★★ Great caring and knowledgeable doctors and staff. Treat you and your pets like family.John P. ★★★★★ Took care of my puppy very nice and professionalCody J. ★★★★★ The staff was wonderful to my little pekingese! And had him well and comfortable in no time❤Diane T. ★★★★★ This place is the best. The entire staff is so friendly and loving. They seem to genuinely care for your pets and want them well. Calling after appointments to check in and see how new meds are going and to check in after procedures. I’m so thankful I was referred here.Jennifer A. ★★★★★ Visiting our family from Richmond Va and we picked up 2 small dogs that were running on a busy road, after trying other vets and the animal shelter (it’s a holiday weekend so a lot of places are closed) I called and spoke to a very nice receptionist who told me to bring them in. K.C. scanned the dogs for chipped and called around to try to find the information, unfortunately the chips were not registered. They spoke with animal control and took the dogs. Everyone we talked to and encountered were super great, friendly, and reassured us that they dogs would be taken care of. I cannot recommend this vet office enough! I would give them 100 stars if I could!Chelsey B. ★★★★★ If you nedd a vet for your pet This is the one and only place to go Very friendly and knowledgeableScott G. ★★★★☆ Very friendly and helpful. Dr was awesomeMark D.
At Veterinary Medical Center, we treat your pets like the valued family members they are.
If you live in Johnson City or the surrounding area in TN, then you have picked the perfect site to find a veterinarian. Dr. Shelley Brouillette, Dr. Dana Still, and Dr. Amy Thibodaux are licensed veterinarians, treating all types of pets. Your pet’s health and well-being is very important to us, and we will take every step to give your pet the best possible care.
We are here to service the cities of Johnson City, TN, Jonesborough, TN, Elizabethton, TN, Gray, TN, Piney Flats, TN, Kingsport, TN, Erwin, TN, Bristol, TN, Bluff City, TN, Unicoi, TN and more!
Proud to be AAHA-Accredited
The American Animal Hospital Association (AAHA) has recognized our commitment to delivering exceptional care to our beloved patients. AAHA accreditation sets us apart as a veterinary practice that exceeds industry standards and continually pursues educational advancements. Only 15% of veterinary practices across the United States and Canada hold this prestigious designation, making us a leader in pet healthcare.
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